Can I get broadband?

You need the following to get broadband:

A working phone line that is suitable for broadband.

Check your line now. If your line passes, it means your telephone line is suitable for broadband technology.

You can now place an order for broadband.

A computer that meets the required minimum specifications.

	If you use a PC you will need	If you use a Mac you will need
Processor	Pentium II (or equivalent) 233MHz or above	200Mhz Power PC or equivalent.
A supported Operating System	Microsoft Windows 98SE (Second Edition) or higher	Mac OS 9 (or Higher)(OSX recommended).
Memory	32MB RAM or higher	200Mhz and 32MB System Memory (RAM). or higher
Hard Drive	100MB available hard disk.	100MB available hard disk.
Hardware	CD-ROM drive and an Ethernet or USB port.	A two-speed CD-ROM and an Ethernet or USB port

Wireless Adapters

If your PC has a USB port and does not have a built in wireless connection you can connect to the modem using a USB wireless adapter. We also supply wireless network cards for laptops that may not have a built in wireless connection.

Please note that if your PC has a USB connection but does not have an Ethernet connection you will need a wireless usb adapter to connect to the wireless modem. Wireless adapters do not come as part of any of the eircom broadband packages.

USB wireless adapters and wireless laptop cards can be ordered separately through eircom here.

Important notice for customers with monitored alarms ordering broadband

 

Why eircom?

	eircom is Ireland’s largest Internet Service Provider
	We offer the most advanced digital network in Ireland
	Great broadband packages to suit every type of Internet user
	Unparalleled customer service and support
	eircom bundle packages let you talk and surf for less
	Access to eircom entertainment and sports content including exclusive content from Setanta Sports
	Free 1GB online storage with eLiving

Retail partners

Want to experience the speed of eircom broadband for FREE?

eircoms retail partners can show you the real power and speed of always-on broadband. You can talk with an internet specialist and get a free one-to-one broadband demonstration in store.
Find out more.

FAQs

	1. Is self-install available on all broadband products?
	2. What are the support numbers for the broadband products?
	3. When I connect to broadband, what do I need to do with my Internet dial-up account?
	4. Does eircom have broadband online support
	5. Do I sign up to a contract?
	6. What happens if I cease before the end of the contract period?
	7. What constitutes ceasing from bundles?
	8. Are DSFA customers eligible for eircom bundles?
	9. What are the terms and conditions for eircom broadband packages?

Customer support

Need help with broadband? The eircom broadband support site is your first port of call for all broadband and Internet related issues.

eircom broadband home assist

eircom broadband home assist our new professional installation and tutorial service for eircom broadband. We will send one of our experts to your home to get you up and running in no time!

We have reduced the price of both standard and out of office installations. A standard hours installation now costs only: €69 (inc. VAT). An out of office installation now costs only: €99 (inc. VAT).

Expert broadband technical support

We have 150 highly trained experts on hand in our broadband support centre to help you get connected.

If you're experiencing problems with our broadband service after you've ordered, you can call our support centre on lo-call 1890 260 260. Hours of business are 8am to 10pm 7 days a week.

Customer satisfaction survey

We always strive to improve customer experience and appreciate all feedback from our customers. Take our customer survey here